HubSpot × WhatsApp integration

Sync WhatsApp with HubSpot. In 2 minutes.

Connect your existing WhatsApp number to HubSpot with a QR scan. Messages, calls, and contacts sync automatically — and a native HubSpot Workflow action sends WhatsApp from any automation.

  • Native HubSpot Workflow actionsend WhatsApp from any automation. Deal stages, form submits, ticket updates. No Zapier.
  • WhatsApp calls auto-loggedlogged as HubSpot Call Engagements with direction, duration, and timestamp captured automatically.
  • Only WhatsApp app with Breeze AIBreeze Agents can research, qualify, and message leads through your connected number.
  • Unlimited WhatsApp numberspersonal and business, one workspace. Competitors lock you to one.
No credit card required
HubSpot WhatsApp Integration with TimelinesAI — contact record synced with WhatsApp chat
Verified on HubSpot
Rising Partner

HubSpot Certified App

Breeze AI ToolONLY

The only Breeze-compatible WhatsApp app on the Marketplace.

3,000+

HubSpot Installs

Book Your Live Demo

Book Your Live Demo

Join our live demo and discover how TimelinesAI helps you:

  • Connect WhatsApp to your HubSpot in just minutes
  • Automate your messages and sync chats effortlessly
  • Manage all WhatsApp conversations directly from your existing tools
  • Enhance team productivity with real-time message updates and collaboration tools

The session is led by a TimelinesAI product expert who will explain everything and answer your questions live.

Product tour

Watch WhatsApp sync to HubSpot, live.

A walkthrough of the entire setup — from QR scan to live deal-pipeline automation.

Built for HubSpot teams

Everything WhatsApp is missing, inside HubSpot.

The conversations that close deals happen on WhatsApp. We bring them into HubSpot — synced, searchable, automated, and assignable across your team.

10-day free trial · no credit card · setup in 2 min


01 · Native live-chat widget

WhatsApp lives inside the HubSpot contact record.

No tab-switching, no copy-paste. Every WhatsApp message appears on the contact and deal it belongs to — and your reps can reply right from the sidebar.

  • Two-way message sync to contacts and deals
  • Reply to WhatsApp from the HubSpot sidebar
  • Auto-enrich contacts from incoming chats
  • Conversation history searchable inside HubSpot
WhatsApp lives inside the HubSpot contact record.
02 · Shared team inbox

A shared inbox for your team — with real-time visibility.

Assign chats, leave internal notes, and see who's replying — across every WhatsApp number your team uses. No more "did you see Sofía's message?"

  • Assign conversations to teammates
  • Internal notes invisible to the customer
  • Real-time presence — see who's typing
  • Tags, statuses, and saved replies
A shared inbox for your team — with real-time visibility.
03 · Native HubSpot Workflow action

Send WhatsApp from any HubSpot Workflow.

"Send WhatsApp Message" is a native custom action inside HubSpot Workflows (Professional/Enterprise). Trigger from deal-stage changes, form submissions, or any HubSpot automation event — no Zapier, no middleware. And as the only WhatsApp app with Breeze Tool support, Breeze Agents can send messages on their own.

  • Native custom action — not a third-party connector
  • Trigger from any HubSpot event (deal, form, ticket, list)
  • Breeze Agents can send WhatsApp autonomously
  • AI summaries, drafts & lead scoring included
Send WhatsApp from any HubSpot Workflow.
04 · Call activity logging

WhatsApp calls land in HubSpot as Call Engagements.

Voice and video calls sync to the right contact and deal automatically — direction, duration, and timestamp captured. No manual logging. Reporting, SLAs, and pipeline activity stay accurate without your reps lifting a finger.

  • Voice & video calls logged as HubSpot Call Engagements
  • Direction (inbound/outbound) and duration captured
  • Linked to the matching contact & open deal
  • Visible in HubSpot reporting and rep dashboards
WhatsApp calls land in HubSpot as Call Engagements.

Ready to bring WhatsApp into HubSpot?

10-day free trial · no credit card required · setup in 2 min

No-code workflow builder

Triggers, actions, & HubSpot — no Zapier needed.

Connect HubSpot triggers to WhatsApp actions in a visual canvas. Runs natively inside TimelinesAI with generous transaction limits.

Compare

Zapier $20–50/mo → included

Runs natively. No external automation subscription, no waiting for Zaps to fire.

Triggers

Fires when something happens in HubSpot


Watch Contacts
Fires when a contact is created or updated
Watch Companies
Fires when a company is created or updated
Watch Deals
Fires when a deal is created, updated, or changes stage
Watch Tickets
Fires when a ticket is created or updated
Watch Tasks
Fires when a task is created or updated

Actions

What the workflow does to your HubSpot data


Create Record
Create contacts, companies, deals, tickets, tasks, or notes
Update Record
Update any field on any record
Search Record
Find records by email, phone, deal name, etc.
Get Record by ID
Retrieve specific records for follow-on logic
Send WhatsApp
Send a message through your connected number
Example workflow
Inbound WhatsAppSearch ContactUpdate "Responded = YES"Track engagement on outreach
Full feature breakdown

Every WhatsApp workflow, in one platform.

Teams using our full suite of features save hours of manual data entry and never miss a follow-up. Here is what's included:

01

Real-time message sync

Messages synced to HubSpot in 2–5 seconds. Text, images, documents, voice notes, video — plus reactions, edits, and deletions.


2-5ssync
02

Native HubSpot Workflow action

"Send WhatsApp Message" appears as a custom action in Workflow builder. Trigger from deals, forms, tickets, lists — anything.

03

WhatsApp call logging

Voice and video calls auto-logged as HubSpot Call Engagements with direction, duration, and timestamp.

04

Shared inbox

Unified inbox for your entire team. Assign, tag, save replies. Internal notes the customer never sees.

05

Breeze AI Tool

The only WhatsApp app on the Marketplace that works with HubSpot Breeze Agents for autonomous outreach.


Onlyapp
06

Unlimited numbers

Connect personal and business WhatsApp numbers — as many as your team needs.

07

AI message drafts

GPT-powered reply suggestions grounded in conversation context and CRM data. One-click send.

08

Mass messaging

Send personalized bulk WhatsApp messages via CSV upload or HubSpot list membership. Merge tags included.

09

Start in 2 minutes

10-day free trial. No credit card. No WhatsApp API approval. Connect by QR and sync your first deal today.

Start Free Trial →
Marketplace exclusive
HubSpot Breeze AI

The only WhatsApp app on HubSpot with Breeze AI.

Breeze Agents inside HubSpot can research, qualify, and message leads through your connected WhatsApp number — automatically. No other app on the Marketplace offers this.

  • Research a contact's company & signals, then send a personalized opener.
  • Qualify inbound replies and route high-intent threads to senior reps.
  • Re-engage stalled deals on WhatsApp on a schedule — with deal context in the message.
01
HubSpot Breeze Agent
Watches Deals · stage = "Proposal sent"
02
Agent decides to follow up
Drafts WhatsApp message with deal context
03
TimelinesAI delivers via WhatsApp
Sent from your connected number · logged to Deal
04
Reply received → deal advances
Stage → "Negotiation" · owner notified
For every team in HubSpot

One integration. Built for three teams.

Sales runs faster. Support resolves more. Marketing reaches further — on a channel where customers actually reply.

Sales

Sales · SDR & AE

Close more deals where customers actually reply.

Reach prospects on the channel they read first. Every WhatsApp thread synced to the right deal, every reply suggestion grounded in context.

  • Auto-create deals from inbound chats
  • AI-drafted follow-ups for high-intent leads
  • Send WhatsApp from any deal page
Support

Support · Ops

Resolve faster with a shared inbox built for chat.

Assign, snooze, escalate. Internal notes the customer never sees. SLAs that respect business hours and timezones.

  • Round-robin assignment with overflow
  • Templates and saved replies
  • Tickets auto-created in HubSpot Service Hub
Marketing

Marketing · Lifecycle

Run campaigns on the inbox everyone opens.

Personalize at scale with merge tags. Trigger sequences from HubSpot list membership. Respect opt-outs automatically.

  • Mass messaging via CSV upload
  • Merge tags from HubSpot properties
  • Opt-out management built-in
How it works

From install to first synced deal in two minutes.

No WhatsApp Business API approval. No developer required. No new phone number.

Start Free Trial →
01

Sign up

Create your TimelinesAI account. 10-day free trial, no credit card.

Email or SSOFree trial begins
02

Connect WhatsApp

Scan the QR with WhatsApp. Personal & business numbers — no API approval.

WhatsApp → Linked DevicesScan · ~20 sec
03

Connect HubSpot

One-click OAuth. No API keys, no developer needed.

HubSpot OAuth · ~30 secPortal authorized
04

Start syncing

Messages flow to HubSpot in real-time. Your team is live.

Inbound WhatsAppSynced in 2–5 sec
~ 2 min

Average install-to-first-sync

0

Lines of code required

No

WhatsApp Business API approval

1

HubSpot admin needed

Choose the right WhatsApp × HubSpot tool

What you actually get, side-by-side.

There are several ways to connect WhatsApp to HubSpot. Here's what each approach includes — so you can pick what fits your team.

TimelinesAIOther WhatsApp × CRM tools
QR-based setup (no API approval)
Native HubSpot Workflow action
Breeze AI Tool support
WhatsApp call logging
Unlimited WhatsApp numbers~
Shared team inbox~
AI reply drafts
No-code workflow builder
Mass messaging (CSV + lists)~
Personal + business numbers
No per-message fees
3,000+ HubSpot installs
Customer stories

Teams in 34 countries close on WhatsApp now.

From SDRs in São Paulo to support leads in Singapore — these are the teams who run WhatsApp from inside HubSpot.

3,000+

HubSpot Installs

4.6★

Average rating

750+

Active teams

2min

Median setup

WhatsApp is where 80% of our deals get closed. Bringing every thread into HubSpot — and assigning them to the right rep — was the missing piece.

MP

Marina Pereira

VP Sales · ContraCorrente

The QR setup is the part I keep telling other founders about. We were live in our HubSpot portal before standup ended.

DK

Dilan Kapoor

Head of RevOps · Nordwerk

Our support team finally has a real shared inbox for WhatsApp. Internal notes alone saved us about an hour a day per agent.

AO

Adaeze Okeke

Support Lead · Riverbend Health

Read more reviews on the HubSpot Marketplace

View →

Pricing

Per seat. Transparent.

10-day free trial on every plan. No credit card. Cancel anytime.

−20%

CRM Integration

Core HubSpot + WhatsApp sync

$25/ seat / mo
  • CRM workflow automation
  • Auto-create contacts & deals
  • Sync messages to HubSpot timeline
  • Native HubSpot Workflows integration
  • WhatsApp interaction analytics
  • HubSpot Contacts auto-creation
  • File & attachment sync
Start Free Trial
Most Popular

Shared Inbox

Team collaboration on WhatsApp

$40/ seat / mo
  • Everything in CRM Integration, plus:
  • Shared inbox across all WhatsApp numbers
  • Assign conversations to team members
  • Internal notes and read receipts
  • Bulk conversation management
  • Team performance analytics
Start Free Trial

Mass Messaging & Chatbots

Automation and bulk messaging

$60/ seat / mo
  • Everything in Shared Inbox, plus:
  • Send WhatsApp messages in bulk
  • WhatsApp chatbot automation
  • Custom chatbot flows
  • Automated keyword responses
Start Free Trial

10-day free trial · no credit card · Annual saves 20% across all tiers

FAQ

Questions teams ask before they install.

If you didn't find your answer here, the best way to learn more is to see it in action. Book a personalized demo today.

Book a Demo

Ready to connect WhatsApp to HubSpot?

10-day free trial · no credit card required · setup in 2 min